Essay on Organizational Conflict - 775 Words

Conflict 1 Organizational Conflict: The three views Organizational Conflict: The three views Conflict 2 Organizational conflict is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected. There are disputes over how revenues should be divided, how the work should be done, and how long and hard people should work. There are jurisdictional disagreements among individuals, departments, and between unions and management. There are subtler forms of conflict involving rivalries, jealousies, personality clashes,†¦show more content†¦From this perspective, conflict occurs as a result of malfunctioning individuals or organizations. Therefore, in order to resolve conflict, problems must be identified, causes must be analyzed, and those people or situations contributing to the conflict must be fixed (Kilmann Thomas, 1978). This mechanistic view approaches conflict res olution as a logical, linear process. Robbins comments: Although research studies now provide strong evidence to dispute that this approach to conflict reduction results in high group performance, many still evaluate conflict situations utilizing this outmoded standard (2001, p. 384). In the 1950s the emerging human relations view of conflict began to replace the earlier traditional view. The human relations position suggests that conflict is a natural phenomenon in groups and organizations. Therefore, since it is inevitable, it must be accepted and managed. During this era, the management literature introduced the term conflict management (Nurmi Darling, 1997); and, by the 1970s, the field of organization development, with its tool-kit of team-building interventions, began to go mainstream, thus providing organizations with new resources for dealing with conflict. Conflict 4 More recently, a third conflict school of thought has emerged, referred to as the interactionist view. This perspectiveShow MoreRelatedOrganizational conflict773 Words   |  3 Pagesâ€Å"Conflict is defined as any situation in which incompatible goals, attitudes, emotions, or behaviors lead to disagreement or opposition between two or more parties† (Nelson, 2013, p.472). In my line of work, conflict is important and even relished; a collision of ideas, different approaches to achieve goals, and passionate emotions are essential to group and/or individual creativity. â€Å"Functional conflict can produce new ideas, learning, and growth among individuals. 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